Terms, Privacy and Refund Policy

Welcome to our website. By accessing, browsing, or making a purchase on this platform specialized in the sale of football jerseys, retro kits, and related sports textiles, you agree to comply with and be bound by the following terms and conditions of service.

1.1. Product Availability and Descriptions

Due to the technical nature and high turnover of sports apparel, specific material features such as moisture-wicking fabrics, breathable mesh layouts, heat-pressed patches, printing styles, and stitching are detailed in each item's description. The colors of texturized polyester garments may vary slightly depending on the user's screen calibration.

1.2. Intellectual Property and Website Use

All logos, trademarks, graphic designs, and custom typography applied to the commercialized jerseys respect current intellectual property regulations. Any unauthorized use of the visual elements or content of this website is strictly prohibited.

1.3. Pricing and Modifications

We reserve the right to modify garment prices, apply custom printing fees such as player names, custom text, numbers, or league patches, and discontinue specific models based on supplier textile availability without prior notice.

Our top priority is to guarantee maximum quality for every football kit and garment we distribute. Therefore, we have established a strict return protocol applicable exclusively to products that present clear manufacturing defects.

2.1. Essential Conditions for Refund Validity

Refunds or product replacements will be only valid under the following strict conditions:

• Verifiable Manufacturing Defect: Valid defects include weaving flaws, structural seam unraveling, premature peeling of official heat-pressed prints before initial use, or inverted/incorrect patches applied during packaging.
• Notification Time Frame: The claim and request process must be formally initiated within an unextendable period of seven (7) calendar days after product receipt by the customer, as verified by the carrier tracking data.

2.2. Refund Exclusions

Given the specific nature of sports textile products, the right to a refund or exchange is completely excluded for:

• Garments showing clear signs of wear, usage, damage from incorrect washing methods, snagging caused by contact with abrasive surfaces, or burns.
• Jerseys personalized with names, surnames, or specific numbers requested by the user, unless the personalization contains a typo directly committed by our production team.
• Customer mistakes in size selection. Detailed measurement charts in centimeters are provided for every item to prevent these issues.

2.3. Return Procedure

To report an issue, the buyer must email our customer service team, including the order number, a detailed description of the issue, and high-resolution photographs showing the manufacturing defect on the jersey. Once validated by our technical team, specific instructions will be provided for a replacement shipment or a full monetary refund.

Protecting our users' privacy is a fundamental commitment. This policy outlines how we collect, handle, and safeguard confidential information gathered during your browsing and purchasing experience.

3.1. Collected Information

To process the shipping of your football jerseys, manage secure payment transactions, and optimize your user experience, we request the following data:

• Identity details: Full name, billing address, and physical shipping address.
• Contact details: Email address and phone number for shipping updates and carrier tracking notifications.
• Technical information: IP address, essential cookies, and browsing data to improve website catalog performance.

3.2. Data Use and Sharing

All gathered personal data is used exclusively to guarantee correct delivery of textile orders, process secure payments, and, if explicitly requested by the user, send updates regarding new kit releases, retro collections, or seasonal promotions. This information will never be sold or shared with third parties outside indispensable logistical services, such as courier services.

3.3. User Rights

The data owner holds the right to access, rectify, cancel, or oppose the processing of their personal information at any time, and can request complete removal from our store database by contacting our official digital customer support channels.